Aq999com Terms & Conditions — Complete Rules for Using the Platform

To register on aq999com, you must provide accurate and complete information. Accounts created with false details may be terminated at any time. Each user is permitted to operate only one account — creating multiple accounts is a policy violation and may result in penalties.

You are solely responsible for keeping your account password and login credentials confidential. Sharing account access with anyone or having a third party operate your account is strictly prohibited. Report any suspicious activity or unauthorized access to our support team immediately.

• Provide your correct name, date of birth, and contact details at the time of registration.
• Please be ready to submit the required documents for identity verification.
• Use a strong password to protect your account and change it regularly.
• Always end your session after logging in on a public device.

All financial transactions on aq999com are conducted in Bangladeshi Taka (BDT). Local mobile banking services including bKash, Nagad, and Rocket are supported for deposits and withdrawals. Please check the latest applicable limits and terms before completing any transaction.

• Deposits: A minimum deposit amount applies as per the relevant terms. Deposits are generally credited to your account instantly.
• Withdrawal: Account verification (KYC) must be completed before making any withdrawal. Processing times depend on the banking method and account tier.
• Bonuses & Promotions: Specific wagering requirements must be met before any bonus can be withdrawn. Full bonus terms and conditions are published separately.
• Currency & Conversion: All transactions are processed in BDT; no foreign currency conversion applies.
• Transaction Failures: If a transaction fails due to a technical issue, please notify the support team; appropriate action will be taken following an investigation.

In the event of fraudulent transactions, aq999com reserves the right to seize the funds involved and close the account.

Aq999com reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• If evidence of a Terms violation or fraudulent activity is found.
• If identity verification fails or false information is provided.
• If evidence of operating multiple accounts is found.
• If there is suspicion of money laundering or other illegal financial activity.
• Upon instruction from a regulatory authority.

Users with a suspended account may appeal through the support team. A decision will be communicated once the investigation is complete. In the event of account closure, any legitimate balance remaining may be refunded subject to verification.

Users may also request account closure themselves. In that case, contact the support team and any remaining balance will be settled in accordance with the applicable terms. For more details, FAQ Page View.